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Subscription Terms

Effective Date: August 6, 2026 Document: Subscription Terms Operator: Fastpitch Authority, 126 Shipman Ln, Double Springs, Alabama 35553 Contact: support@fastpitchauthority.com These Subscription Terms govern paid subscriptions to Fastpitch Authority and Flex Scorebook. They form part of the Terms of Service. Read section 4 before you buy. It says all sales are final. ## 1. What is free, and what is paid **Free, and staying free:** - Keeping the book in Flex Scorebook. A coach never pays to score her own games. - An athlete profile. - A family seeing her own daughter's statistics. - Being ranked. Every qualifying athlete is ranked whether or not anyone pays. **Paid:** - Deeper analytics and the recruiting side of a profile. - Having her name shown on public ranking boards rather than her position appearing unnamed. Buying a subscription does not move anyone up a board. Rank position is not for sale, and subscription status is excluded from every input to the calculation. ## 2. Plans and price | Plan | Price | |---|---| | Flex Plus | $49.99 per year | | FPA Plus | $69.99 per year | | FPA + Flex Bundle | $89.99 per year | **One subscription covers every athlete on your account.** We do not charge per child. A family with three daughters pays the same as a family with one. Prices are in US dollars and exclude any applicable tax. ## 3. Annual billing only Subscriptions are annual. There is no monthly option. This is deliberate. Fastpitch is a seasonal sport, and a monthly plan on a seasonal sport means everyone cancels in September and the rankings lose a season's continuity. There are no free trials. ## 4. All sales are final **We do not give refunds.** This includes partial periods, unused time, a change of mind, an athlete leaving the sport, and cancellation part-way through a year. When you cancel, your subscription runs to the end of the period you paid for and then stops. You keep access until then. We may make an exception where we are required to by law, or where we have charged you in error. Ask us and we will look at it. ## 5. Auto-renewal, and how to stop it **Your subscription renews automatically each year** at the price then in force, charged to the card on file. We will email you a reminder **30 days before** each renewal, telling you the date and the amount. **To stop a renewal, cancel before the renewal date.** You can cancel at any time from your account, which opens a billing portal where you can cancel yourself without contacting us. Cancelling takes effect at the end of the current period. If we do not send the reminder, and you tell us within a reasonable time after the charge, we will refund that renewal. ## 6. Price changes We may change prices. A change never affects a period you have already paid for. If the price of your plan rises, we will tell you by email at least 30 days before the renewal it applies to, so that you can cancel first if you do not want it. ## 7. Discounts and promotions We may offer promotional pricing, launch pricing, discount codes or introductory rates from time to time, at our discretion. Where we do, it will be published, and the terms will say what it applies to and how long it lasts. A promotion applies to the first year only unless it says otherwise. Renewals are at the standard price. Promotions are not retroactive and cannot be applied to a purchase already made. ## 8. Payment and failed payments Payments are processed by a certified payment processor. We never receive or store your full card number. If a payment fails we will retry and email you. If it keeps failing, your subscription is cancelled after 60 days past due, and paid features stop. Keep your card details current. You can update them yourself in the billing portal. ## 9. Changing plan You may upgrade or downgrade. A change takes effect as described at the time you make it, and any difference is handled by our payment processor at that point. A downgrade removes the features of the higher plan. Nothing is deleted, but it may stop being visible. ## 10. What happens when a subscription ends Her profile remains. Her statistics remain. She remains ranked. What stops is the paid layer: her name is no longer shown on public boards, and the deeper analytics and recruiting features are no longer available. Nothing is deleted because you stopped paying. If you want data removed, that is a separate request under the Privacy Policy. ## 11. Prospect Days are separate A Prospect Day ticket is a one-time purchase and is not a subscription. It does not renew. Event tickets are governed by the Event Terms, which have their own cancellation and weather provisions. A subscription does not include event entry, and an event ticket does not include a subscription — unless a specific offer says so at the time of purchase. **Attending an event cannot affect a ranking.** ## 12. Termination for breach If we terminate your account for a breach of the Terms of Service — a false guardian claim, an attempt to manipulate rankings, or misuse involving a child — we do not refund the remainder of the period. ## 13. Taxes You are responsible for any tax due on your purchase other than tax on our income. ## 14. Changes to these Terms We may update these Subscription Terms. The effective date at the top changes and we will email account holders about a material change at least 30 days before it applies to them. A change to price, billing frequency, or the refund policy is always material. ## 15. Governing law These Subscription Terms are governed by the laws of the State of Alabama, without regard to conflict of law principles. Venue lies in Winston County, Alabama. ## 16. Contact Questions about billing, a charge you do not recognise, or cancellation: Fastpitch Authority 126 Shipman Ln, Double Springs, Alabama 35553 support@fastpitchauthority.com Related documents: Terms of Service · Privacy Policy · Event Terms · Rankings Methodology
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