Effective date: July 19, 2026
Here's exactly how FPA orders get to you — what ships, what doesn't, how fast, and what to do if the mail misbehaves.
Part 1 — FPA Services (Nothing to Ship)
Most of what FPA sells is delivered digitally — no boxes, no waiting on a truck:
- Free Player Eval: instant, on screen.
- Video Verification: staff review completed within 5–7 days of a valid submission; results post to her profile and you're notified by email.
- Player Evaluations & Direct Connect: delivered by email and to her FPA profile on the timeline listed on each product page.
- Memberships: active immediately after checkout.
- Event registrations: confirmation by email — that email is her ticket; event details follow as the date approaches.
If a digital order confirmation doesn't land within an hour, check spam, then email Support@FastpitchAuthority.com.
Part 2 — Physical Products (FPA Gear & Merchandise)
Processing Time
- In-stock gear ships within 2–5 business days of your order (business days = Monday–Friday, excluding U.S. holidays).
- Customized or personalized items — player names, numbers, custom team orders — take longer; the production timeline is listed on the product page and typically runs 1–3 weeks before shipping.
- During launch drops and holiday rushes, processing can run a few days longer — if it does, we'll say so on the product page, not surprise you after checkout.
Shipping Rates & Delivery
- Rates are calculated at checkout based on your address and order — what you see at checkout is what you pay.
- Once shipped, standard delivery within the U.S. typically takes 3–7 business days depending on your location and carrier.
- We ship via major U.S. carriers (USPS, UPS, or FedEx, selected per order), including to PO Boxes and APO/FPO/DPO addresses where the carrier allows.
- Delivery estimates are estimates — carriers control the last mile, not us. We'll always help chase a slow package.
Where We Ship
We currently ship within the United States (all 50 states and U.S. territories). International shipping isn't available yet — when it opens, this page will say so first.
Tracking
The moment your order ships, you'll get a tracking number by email. Give it up to 24 hours to start showing movement — carriers scan on their own schedule.
Event Pickup
Attending an FPA event? Where available, select free event pickup at checkout and collect your gear at the event's FPA table — no shipping cost, and it's in her hands on combine day. Bring your order confirmation email.
Split Shipments
If your order mixes in-stock and customized items, we may ship them separately so the in-stock gear doesn't wait — at no extra shipping cost to you. You'll get tracking for each package.
Wrong Address?
Typo in the shipping address? Email us immediately with your order number — we can fix it any time before the label prints. Once a package ships to the address provided at checkout, we can't reroute it; if it boomerangs back to us as undeliverable, we'll reship it (standard shipping applies) or refund the items.
Lost, Delayed, or Damaged in Transit
- Delayed: if tracking goes quiet for 5+ business days, contact us — we'll open a trace with the carrier.
- Marked delivered but missing: give it 48 hours and check with household members and neighbors, then contact us and we'll open a claim and take care of you.
- Arrived damaged: photo within 7 days to Support@FastpitchAuthority.com — replacement or full refund, shipping included, per our Return & Refund Policy.
Questions
Anything shipping-related this page doesn't answer: contact us or email Support@FastpitchAuthority.com with your order number. We answer every message, usually within one business day.